
Hardware Troubleshooting
This Knowledge Base contains self-help articles and tutorials for many common IT-related issues. If you are still unable to resolve your problem, please contact the PWSC IT Help Desk or the UAA Technical Support Center for further assistance.

Hardware Troubleshooting

Software Application Installations and Training

Phone, Messaging

Account access and reset information

Tutorials, How-To Guides
The ID Knowledge Base contains content meant to support faculty in developing and enriching their courses. Tutorials and articles cover instructional technology tools, educational research-based practices, accessibility guidance, and innovative curriculum solutions designed to create engaging learning opportunities in every course.

Instructional Technology Tools and Applications

Learning Management System Support

Course organization & design, Course reviews, Quality Matters

ADA Compliance of Course Material & Instruction

Professional Development Training and Resources