Instructional Design and Technology

  • Instructional Design and Technology @ PWSC

    We are committed to providing services, support, and education to the PWSC community in order to effectively integrate innovative instructional strategies and technology into the teaching and learning process.

 Our Services 


Our team is always ready to support excellence in teaching and learning for the PWSC community. Our instructional design services focus on the development and enrichment of:

  • Course organization and design
  • Integration of instructional technology
  • Learning management system (Blackboard) administration
  • ADA compliance for courses and materials
  • Best practices in teaching and learning application
  • Culturally responsive education
  • Interactive media development
Contact us for a private consultation, or inquire about upcoming group training sessions!

We are committed to maintaining a teaching, working, and learning environment that provides technology and resources responsive to the needs of the PWSC community. IT Services include:

  • Hardware management
  • Software installation and implementation guidance
  • Infrastructure support
  • Employee equipment check-out
  • User account assistance
  • Video conferencing
  • IT Help Desk troubleshooting assistance
  • Group training sessions and workshops

Contact us for IT help desk assistance, or inquire about upcoming group training sessions!

The Instructional Design and Technology department also provides technology support for students. Common student support topics include:

  • User account assistance
  • Blackboard course access
  • UA email account assistance
  • Software access and installation
  • Distance education consultation
  • Video conference set up and use

Contact us today for academic technology support.


Knowledge Base


PWSC IDT is creating a knowledge base of articles, video tutorials, and how-to guides for asynchronous, DIY instructional design and technology professional development.

Check back often for new content!





Contact Us


Help Desk Support

PWSC Help Desk UAA Technical Support Center

(907) 834-1650

(907) 786-4646 

Monday - Friday 7:30am - 6pm Monday - Friday 7am - 6pm
Saturday Closed
Sunday 10am - 2pm



Don Bickley
Photo of  
Instructional Design and Technology Specialist
Phone: (907) 834-1646

Don Bickley has played some role within PWSC's IT team for over 11 years. Armed with degrees in communications and art and design, and experience as a professional game designer, Don continues to refine and build upon his wide set of highly technical skills. He can translate any idea of any complexity into any format for any audience.

His professional focuses include: ADA compliance, LMS organization and administration, interactive digital media development, game design, training simulations, and unmanned aerial systems.

His off-time includes media creation, sound design, 3D design and engineering, modular electronics, glacial exploration, and freestyle alpine hiking and climbing.

  •  2012 US Army Research Lab Federal Virtual Worlds Global Challenge: First Place, Distributed Learning Category.
  • Best-in-Class Virtual Reality Medical Training: Speech and Hearing Disfluency Clinic.
  • Best-in-class Virtual Reality Science Training: Biology and Chemistry Lab system.
  • TAACCCT funded Virtual Reality Heavy Machinery Operations for Mine Operations, Unity 3D based.
  • Part 107 Commercial Drone Operator.