University of Alaska Anchorage
Our team is always ready to support excellence in teaching and learning for the PWSC community. Our instructional design services focus on the development and enrichment of:
- Course organization and design
- Integration of instructional technology
- Learning management system (Blackboard) administration
- ADA compliance for courses and materials
- Best practices in teaching and learning application
- Culturally responsive education
- Interactive media development
We are committed to maintaining a teaching, working, and learning environment that provides technology and resources responsive to the needs of the PWSC community. IT Services include:
- Hardware management
- Software installation and implementation guidance
- Infrastructure support
- Employee equipment check-out
- User account assistance
- Video conferencing
- IT Help Desk troubleshooting assistance
- Group training sessions and workshops
Contact us for IT help desk assistance, or inquire about upcoming group training sessions!
The Instructional Design and Technology department also provides technology support for students. Common student support topics include:
- User account assistance
- Blackboard course access
- UA email account assistance
- Software access and installation
- Distance education consultation
- Video conference set up and use
Contact us today for academic technology support.
PWSC IDT is creating a knowledge base of articles, video tutorials, and how-to guides for asynchronous, DIY instructional design and technology professional development.
Check back often for new content!
|PWSC Help Desk||UAA Technical Support Center|
|Monday - Friday 7:30am - 6pm||Monday - Friday 7am - 6pm
Sunday 10am - 2pm
|Don Bickley||Megan Gunderson|
Don Bickley has played some role within PWSC's IT team for over 11 years. Armed with degrees in
communications and art and design, and experience as a professional game designer,
Don continues to refine and build upon his wide set of highly technical skills. He
can translate any idea of any complexity into any format for any audience.
His professional focuses include: ADA compliance, LMS organization and administration, interactive digital media development, game design, training simulations, and unmanned aerial systems.
His off-time includes media creation, sound design, 3D design and engineering, modular electronics, glacial exploration, and freestyle alpine hiking and climbing.
Megan Gunderson served as an IT intern with the United States Coast Guard for three summers, worked as a K-12 educator in rural Alaska for 10 years, and recently joined PWSC in June 2019. She holds a Bachelor of Science in Education (Oklahoma Christian University) and a Master of Science in Instructional Technology (Fort Hays State University).
Her professional focuses include: instructional technology, culturally responsive education, best practices in teaching and learning, curriculum design, pedagogy, and effective assessment strategies.
When not at work, Megan enjoys exploring beautiful Valdez with her husband and two young sons. She is also an avid reader and aspiring writer.